Goldex Casino Cookie Policy

Last updated: June 2, 2026

This Cookie Policy explains how Goldex, operated by NovaForge LTD under Anjouan licence ALSI-152406028-FI2, uses cookies and similar tracking technologies on its website. It covers what cookies are stored on your device, why they are used, and what choices you have. This policy should be read alongside the Goldex Privacy Policy, which covers broader personal data processing practices.

The scope of this policy applies to all users accessing the Goldex platform from Australia. By continuing to use the site, you acknowledge that cookies may be placed on your device in line with the terms described below.

Interpretation and Definitions

This section standardises the terms used throughout this policy. Consistent definitions help avoid ambiguity in how rights and obligations are understood by users and the operator alike.

Key Terms Explained

The term "Company" refers to NovaForge LTD, the operator behind the Goldex platform. "Cookies" means small data files placed on your device by a website during a browsing session. "Website" refers to the Goldex online casino and sportsbook accessible to Australian users. "User" or "You" refers to any person accessing the site, whether registered or not.

"Personal data" means any information that can identify you directly or indirectly, including data collected through cookies. "Processing" covers any operation performed on personal data, including storage, reading, and transmission.

What Cookies Are

Cookies are a standard part of how websites function. They allow a site to recognise your browser across multiple visits and store lightweight information about your session or preferences.

How Cookies Work on Your Device

When you visit Goldex, the website may instruct your browser to save a small text file on your device. This file is assigned a unique identifier and is read back by the website on subsequent visits. The data stored in a cookie is typically non-sensitive and does not include payment details or account passwords.

Cookies enable the site to distinguish between users, maintain session continuity, and support functions such as language preference retention and login state management. They are not used to execute code or install software on your device.

Connection to Personal Data

Some cookie data may constitute personal data under applicable privacy frameworks when it can be linked to an identifiable individual. In such cases, the processing of that data is governed by the Goldex Privacy Policy and is subject to the same protections applied to other categories of personal data collected through the platform.

Types of Cookies Used

Cookies differ by how long they remain on your device and what purpose they serve. Goldex uses two primary types based on duration.

Session Cookies

Session cookies exist only for the duration of your active browser session. They are automatically deleted when you close your browser. These cookies support core functions such as keeping you logged in while navigating between pages and maintaining your bet slip or game state during a visit.

Persistent Cookies

Persistent cookies remain on your device after the browser is closed, for a period defined at the time of creation. They allow the site to recognise returning users, remember saved preferences, and maintain compliance records linked to consent choices. Persistent cookies do not grant ongoing access to your account or device beyond their defined function.

Cookie Categories

Beyond duration, cookies are grouped by the purpose they serve. Each category has a distinct role in how the platform operates and how your experience is shaped during a session.

Essential Cookies

Essential cookies are required for the website to operate. Without them, core features such as account authentication, page navigation, and security checks cannot function. These cookies cannot be disabled through the site's consent tools without disrupting access to account-level services.

They support functions including session token management, CSRF protection, and anti-fraud detection. Because they are strictly necessary, no separate consent is sought for their placement under most applicable frameworks.

Functional Cookies

Functional cookies store user-selected settings such as interface language, preferred currency display, and notification preferences. They improve usability by removing the need to re-enter preferences on each visit. These cookies are optional and can be declined through your browser or the site's consent mechanism without affecting access to core services.

How Cookies Are Used

Cookie data is applied across specific site functions. The purpose behind each use case is outlined below to give users a clear picture of how stored data interacts with the platform.

Authentication and Session Management

When you log in to your Goldex account, a session cookie is created to verify your identity across page requests during that visit. This prevents you from needing to re-authenticate on each page load. The session token is invalidated when you log out or close the browser, depending on whether a persistent login option was selected.

Preferences and Personalisation

Functional cookies store choices you make during a session, such as language selection or content filters applied to the games lobby. These settings persist across return visits when a persistent cookie is used. The data involved is limited to interface preferences and does not include financial or identity information.

Platform Performance

Analytics cookies collect aggregated data about how pages are navigated, where errors occur, and how long specific processes take to complete. This data is used to improve site stability and page load times. It does not identify individual users and is not linked to account records.

Your Choices Regarding Cookies

You have options to control how cookies are stored and used on your device. These controls exist at both the browser level and, where applicable, through site-level consent settings.

Disabling and Deleting Cookies

You can configure your browser to block cookies from being stored or to delete existing cookies at any time. Instructions for doing this are provided in the following section. Disabling essential cookies will limit your ability to use authenticated features, including account login, deposits, withdrawals, and game access. Non-essential cookies can be declined without affecting core site functionality.

The following controls are available depending on your preference:

• 🛡️ Block all third-party cookies through your browser privacy settings
• 🧹 Delete stored cookies manually through browser history or cache tools
• 📌 Accept only essential cookies by rejecting optional categories via the consent banner
• 🔄 Reset your consent choice by clearing cookies and revisiting the site
• 📋 Review stored cookies for the domain through your browser's developer tools

Consent and Withdrawal

Where consent is the legal basis for placing a cookie, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal. Consent records related to cookie preferences may themselves be stored as part of compliance obligations.

Managing Cookies in Your Browser

The steps to manage cookie settings vary across browsers. The following instructions apply to the most commonly used desktop and mobile browsers accessed by Australian users.

Google Chrome

Open Chrome and go to Settings. Select Privacy and security, then Cookies and other site data. From here you can block third-party cookies, clear existing cookies, or manage exceptions for specific sites including Goldex.

Mozilla Firefox

Open Firefox and go to Settings, then Privacy and Security. Under Enhanced Tracking Protection, select your preferred level. To delete stored cookies, scroll to Cookies and Site Data and click Clear Data.

Safari on iPhone and iPad

Go to Settings on your iOS device and select Safari. Scroll to Privacy and Security and toggle Block All Cookies on or off. To clear stored cookies, tap Clear History and Website Data under the same section.

Other Browsers

• 🌐 Microsoft Edge: Settings → Privacy, search and services → Cookies and site permissions
• 🧭 Opera: Settings → Advanced → Privacy and security → Site settings → Cookies
• 📱 Samsung Internet: Settings → Privacy and security → Delete browsing data

For any browser not listed here, refer to the browser's official help documentation for cookie management instructions. The general path is through the browser's privacy or security settings.

Data Retention and Storage

The duration for which cookie data is retained depends on the type and category of cookie involved. Retention periods are set to reflect the minimum time needed to fulfil the purpose for which the cookie was placed.

Retention periods may be adjusted in line with regulatory requirements or operational changes. Where cookie data overlaps with personal data subject to the Goldex Privacy Policy, the retention rules under that policy apply.

Security and Cookie Integrity

Cookie data that relates to authentication or session management is handled with standard security measures applied to web-based session tokens. This includes use of the Secure flag to restrict cookies to encrypted HTTPS connections and the HttpOnly flag to prevent JavaScript access to session identifiers.

Third-Party Cookies

Some cookies on the Goldex platform may be set by third-party services integrated into the site, such as analytics providers or payment flow processors. These third parties operate under their own privacy and cookie policies. Goldex does not control the data practices of third-party cookie providers and recommends reviewing their respective policies if you have concerns about third-party data use.

Third-party cookies are subject to the same consent framework as cookies placed directly by the platform. Non-essential third-party cookies are not placed without valid consent where that consent is required under applicable law.

Cookies and Compliance

The use of cookies on the Goldex platform is managed in accordance with the operator's obligations under its Anjouan licence ALSI-152406028-FI2 and applicable data protection principles. Cookie consent, where required, is recorded and stored as part of the platform's compliance documentation.

KYC and Account Verification

Cookie data is not used as a substitute for identity verification. Account-level compliance checks, including KYC document review and AML due diligence, are conducted through separate processes. However, device and session data derived from cookies may be used as a supporting signal during fraud or risk assessments where unusual activity is detected.

Updates to This Policy

This Cookie Policy may be updated to reflect changes in cookie usage, legal requirements, or platform features. The date shown at the top of this page indicates when the policy was last revised. Continued use of the Goldex platform following an update constitutes acknowledgement of the revised terms.

Users are encouraged to review this policy periodically. Material changes that affect how essential or consent-based cookies are processed will be communicated through the site's notification mechanisms where technically feasible.

Contact for Cookie Enquiries

If you have questions about how cookies are used on the Goldex platform, or wish to exercise rights related to cookie-linked personal data, you can reach the support team through the live chat function available on the site or via the help centre. The support team handles enquiries related to data access, consent withdrawal, and cookie-related complaints.

Raising a Request

When submitting a cookie or privacy-related request, include your registered account details and a clear description of your enquiry or the right you wish to exercise. The team will respond within the timeframe applicable to the nature of the request. For identity verification purposes, you may be asked to confirm account ownership before a data-related request is processed.